Privacy Policy

Lyncx Professional Services, LLC (“Lyncx,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal and sensitive information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, mobile services, or make payments online.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Date of birth

• Address

• Phone number

• Email address

• Government-issued identification (for notary services)

• Signature and notarial records

Service-Related Information

• Appointment details

• Employer or agency information (if applicable)

• Test type requested

• Chain-of-custody documentation

Health or Testing Information

For specimen collection or alcohol testing services, we may collect:

• Specimen identification numbers

• Test results

• Collection documentation

We only collect information necessary to perform the requested services.

Payment Information

When you pay online:

• Billing name

• Payment method details

• Transaction data

Payments are processed through secure third-party payment processors. We do not store full credit/debit card numbers.

Technical Information

When you visit our website:

• IP address

• Device/browser type

• Pages visited

• Cookies or similar technologies

2. How We Use Your Information

We use your information to:

• Schedule and provide services

• Verify identity for notary services

• Conduct specimen collection and testing procedures

• Maintain chain-of-custody and compliance documentation

• Process payments

• Communicate appointment confirmations or updates

• Comply with legal or regulatory requirements

• Improve our website and services

We do not sell or rent your personal information.

3. How We Share Information

We may share information only when necessary:

• With laboratories or testing partners to process specimens

• With employers, agencies, or authorized requestors as permitted by you or required by contract

• With payment processors for secure transactions

• With government or regulatory authorities when legally required

• With service providers who assist us in operating our business (subject to confidentiality agreements)

4. Confidentiality & Security

We take reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure data storage

• Limited staff access

• Encrypted payment processing

• Secure handling of documents and specimens

While we strive to protect your information, no method of transmission or storage is 100% secure.

5. HIPAA & Sensitive Information

For health-related or testing information, we handle data in accordance with applicable privacy laws and industry standards. Where applicable, information may be treated as confidential medical or testing records and disclosed only to authorized parties.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze traffic

• Enhance user experience

You may disable cookies through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your information

• Request corrections

• Request deletion where legally permissible

• Withdraw consent where applicable

To make a request, contact us using the information below.

8. Data Retention

We retain records only as long as necessary to:

• Provide services

• Meet legal, regulatory, or contractual requirements

• Maintain business records

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors without proper authorization.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your information, please contact:

Lyncx Professional Services, LLC
Phone: (938) 322-8787
Email: lyncx@yahoo.com
Business Address: 817 Beltline Road SW  Decatur, AL  35601